Often we want to avoid a confrontation, so we hope that whatever is making someone unhappy with us will just solve itself or go away. Unfortunately avoidance rarely works and can create even more frustration for both sides. We'll talk about how to approach a difficult conversation, the pitfalls to avoid, and tools to use to help you work on finding solutions when you seem completely at odds. Conflict, when addressed well can lead to practical solutions, and at the very least shows your clients that you can enough to make the effort to dig into the problem they are having. 

As a sleep expert, you have lots of good information & experience share, but anxiety, worry or doubt can make it difficult for clients to know how or when to apply your advice. New parents worry & second guess every decision. Despite your assurances that “this is normal,” “give it time”, “we can work with this”, it can feel as if you are missing something. Conversations can feel like they go in circles, or you might have a sense that a client has needs beyond your scope.

So what do you do? How can you help?

In this unique session you will learn:

• The prevalence, as well as signs and symptoms of anxiety.
• To identify a client who needs more than sleep strategies, tips & encouragement
• Understand the roots of resistance & hesitation
• Tools to remain open & present, even when a client isn’t able to implement plans or expresses ongoing doubts, concerns or unrealistic expectations.
• Learn some simple questions for a supportive, solution-focused dialogue to better understand client concerns while helping them make decisions for their baby.
• Understand how postpartum coaching & sleep consulting can be an optimal support team to help clients reduce overall anxiety and increase confidence

These may be clients that you never seem to connect with.  Or clients that don’t follow through on what you teach, and just never seem happy with you. They may not want to pay (or don’t hire you after you’ve spent LOTS of time with them.) And then they may go and leave a bad review - even though it feels like you’ve worked extra hard to help them.  In this interactive talk, Mary will help you understand why these types of people have entered your world, and what you can do differently to attract the kind of clients that are a true joy to support.

TBD

The research on the impacts of healthy and secure attachments is clear and the results last a lifetime. Together we will explore Dr. Gordon Neufeld's work and peek into the world of attachment from the child's perspective.  You will discover the 6 stages of attachment, how "right relationships” protects children from stress and helps develop self-regulation and resilience. We will also explore some of the indicators of healthy adult/child attachment and the inherent risks to attachment created by fostering independence to early in children. Join us and be part of the conversation! 

Andrea will explain her approach to in-home sleep coaching and provide and overview of the Night Coach Training Basics course. She will also explain the steps required to get you or a member of your team certified as a Night Coach in the program.

The Loved to Sleep and Kinder Methods have been taught and successfully used sleep consultants around the world and by Andrea and her team over the past 15 years. The Kinder Method is particularly helpful for babies and toddlers who are very alert. Children who are more visually stimulated and determined often have more trouble falling asleep and may seem to not need as much asleep as the typical child. However, when they start sleeping well, they often end up sleeping longer than average. The Kinder Method has been successful even after other strategies have been unsuccessful.  

During this 2.5 hour presentation we will review:

1. The essential components of baby’s head and neck anatomy for optimized growth, development and function
2. Tethered oral tissues (tongue and/or lip ties) - signs and symptoms and how they relate to an increased prevalence of habitual mouth breathing
3. How mouth breathing and/or tethered oral tissues can negatively impact sleep quality